Field Service Mechanic - RSC Equipment Rental - Minot, ND

Looking for candidate with mechanical experience - hydraulics, diesel, pneumatic and electrical systems. Valid state driver's license required. CDL desired but not required.

In this position you will maintain and repair the most complex rental equipment and vehicles at assigned RSC and customer locations. In addition, you will ensure that equipment and vehicles operate effectively, efficiently and safely.

Maintains and repairs of a variety of rental equipment, tools, and vehicles involving mechanical, hydraulics, and diesel, pneumatic and electrical systems.
Assists in familiarizing and training customer on equipment and vehicles.
Demonstrates orientation toward excellent customer service by conducting daily activities, communications and interactions in a cooperative, positive and professional manner.
Qualifications
High school diploma or equivalent required.
Minimum of three years experience in mechanical, hydraulic, diesel, pneumatic and electrical repairs involving complex equipment, tools, and vehicles preferred
Valid driver’s license required.
Ability to diagnose complex mechanical problems and successfully repair the equipment.
Ability to lift up to 50 lbs., bend, stoop, squat, reach, crouch and kneel, stand for long periods of time, work in unprotected weather elements, wear hard-toed shoes and other required personal protective equipment, enter and exit vehicle appointed to drive. Must possess necessary skills to perform all duties required on vehicle assigned to operate

Job Mechanics
Primary LocationND-Minot
Organization Region 5
Schedule Full-time

District Manager - RSC Equipment Rental - Valley Park, MO

Looking for candidate with Bachelor's degree, 4+ years district manager experience in the rental, construction, industrial equipment or related industry, and people management (in the field) skills.

In this position you will manage the operating and sales functions for the district. This includes overall management responsibility for profit and loss, budgeting and staffing.

Plans, directs and coordinates all rental equipment operations and sales within a defined area with multiple locations.
Optimizes profitable market share growth and financial performance including revenue and EBIT performance. Ensures accurate financial reporting and budget preparation.
Leads, motivates and develops operations and sales workforce. Fosters a customer-focused approach to sales and service.
Develops a thorough understanding of market conditions including current customers, potential customers, and competitors for assigned territory.
Designs and implements sales strategies to achieve revenue goals.
Qualifications
Requirements a minimum of four years district manager experience.


Bachelors's degree preferred but not required.


Job Store Operations
Primary LocationMO-Valley Park
Organization Region 5
Schedule Full-time

Contact me at kimberly.hughes@rightthinginc.com to apply!

Manager, District Sales - RSC Equipment Rental - Lewisville, TX

Looking for a local candidate with 7+ years current sales experience, 2-3 years managment, rental, construction, industrial, or related industry.

The Manager of District Sales will meet sales objectives in an assigned major metropolitan area through leading the development and management of a qualified sales team in cooperation with the Mgr, Branch, Mgr, District, and Dir, Regional Sales & Marketing. Responsible for the sale and rental of assigned products throughout assigned area to meet planned objectives regarding sales volume, market penetration, customer penetration, and customer diversification.

Essential Functions:

Sales Management: Supports sales initiatives by sharing information and providing support in account sales and service activities. Facilitates communication and coordination of sales and services with customers within the assigned area. Leads Outside Salespersons to acquire and grow account business and deliver unmatched customer service.

Business Development: Develops and implements strategies to identify business opportunities with new and existing customers and to differentiate Company products and services. Develops and deploys appropriate pricing strategies. Employs a thorough understanding of customers, competitors, and market conditions to favorably influence spot and contract selling efforts and fleet on rent.

Sales Accountability: Meets sales accountability requirements by preparing regular forecasts and reports on sales results, market conditions, and strategic selling metrics.

Process Improvements: Promotes district performance by implementing, sustaining, and developing quality process improvements that focus on sales lead generation, better utilization of market data providers (Dodge, PEC, etc.), participation in industry trade organizations, and sales reporting.

People Management: Participates in the recruitment of, and leads the training, and development of qualified employees. Communicates job expectations and fosters a collaborative climate. Ensures employees complete required compliance training including equipment safety, sales, and negotiation training. Provides guidance and mentoring for field sales staff and store personnel.

Qualifications

Minimum seven years of demonstrated successful sales leadership experience in a related field required.

Knowledge of and prior experience with rental equipment preferred.

Requires Bachelor's Degree in related field or equivalent combination of education and experience.

Communicates effectively verbally and in writing. Demonstrates effective interpersonal and influencing skills along with knowledge of excellent selling practices and techniques. Must have proven ability to present to high level client personnel and successfully close new business opportunities. Intermediate proficiency in Microsoft Office products, especially in Excel, and the use of computer applications.

Valid driver's license required.
Job Sales
Primary LocationTX-Lewisville
Organization Region 2
Schedule Full-time

Contact me at kimberly.hughes@righthinginc.com to apply

Reliability Engineer - East Chicago (North & Midwest) - Praxair

Looking for candidate with BS mechanical engineering or related, 5-15years experience, Certified mechanical Reliability Professional (CMRP) or Certified Reliability Engineer (CRE) a plus, Failure Mode & Effects Analysis (FMEA) a MUST – incident frequency and impact analysis, Root-cause Analysis (RCA) a MUST, Rotating Equipment – centrifugal compression, pumps, switchgear, etc.

We are currently seeking a Reliability Engineer that will be based at our East Chicago, Indiana location. This position will report to the Reliability Engineering Lead in Niagara Falls, NY. The reliability engineer works in concert with the NAIG Reliability team, RC Manager, RC technicians, and regional plants/personnel to provide support to achieve tactical Reliability goals.

The Reliability Engineer will be responsible for identification, development, and implementation of innovative solutions to reliability issues for multiple facilities. This person will have the ability to work independently and make technical decisions based on full awareness of viability, cost and other benefits. The overall objective of the Reliability Engineer is to ensure the reliable operation of production facilities, while achieving the lowest life cycle cost. Key responsibilities for this position are:

1. Must have the ability to drive resolution of highest impact issues with a strong sense of urgency and integrity. Must have excellent written and verbal communication skills.

2. Must lead and own the Root Cause Analysis (RCA) process for major failures within the region to assure prevention of re-occurrence .

3. Must identify reliability improvement opportunities through interaction with facilities and use of all tools and data available to make decisions. Make recommendations and Justify improvements to the business based on these activities.

4. Optimization and management of the Predictive and Preventive Maintenance programs at operating facilities. Also reviews and updates Standard Maintenance Procedures (SMP's) and Standard Operating Procedures (SOP's).

5. Utilization of Six Sigma methodologies to identify and perform Reliability Improvement projects.

6. Tracks and reports on KPI's and key initiatives regionally

This position requires a combination of office work and field work. This position typically requires short duration domestic travel. Job requires approximately 20% travel. Off-hours accessibility (laptop and cell phone) are occasionally required.


Qualifications

Requires Bachelor's Degree in Engineering with 5 - 15 years of experience. Mechanical Engineering is preferred. CMRP or CRE status is a plus.

Excellent communication and team interaction skills are required. Must be a self starter and have the ability to work independently as well as lead/participate on cross functional teams. Must be able to manage multiple priorities, drive issues to completion, and obtain results.

Computer fluency in Lotus Notes, Word, Excel, and PowerPoint is required.

Contact me at kimberly.hughes@rightthinginc.com to apply!

Sr. Cost Engineer - Global Supply Systems, U.S. Project Execution - Praxiar - Tonawanda, NY

Relocation available. Looking for candidate with BS or MS in engineering - Cost Engineering/Estimator, Project Controls experience within the industry (Hydrogen plant, HYCO, petroleum, petro-chemical, oil, gas, refinery, nuclear, cold fire, fossil fuel, SMR, steam methane reforming, etc.

Working in the proposal development group reporting to the proposal engineering manager, the cost engineer is an integral member of the U.S. Engineering & Construction team. The cost engineer actively participates in understanding competitive costs and defining proper scope and execution strategies for various industrial gas plants. This position works under little supervision, receiving general guidance and direction. Responsibilities include:
Understand and drive scope definition.
Generate and validate cost models for air separation plants combining internal Praxair project history, general construction industry data, published material indices and contractor inputs.
Understand general engineering management practices from a standpoint of effectively estimating engineering labor hours.
Understand general industrial (petrochemical) construction practices.
Understand and apply regional differences in fabrication and construction costs, evaluate local contractor labor rates, availability and productivity for use in field construction estimates
Maintain current cost models and maintain and expand historical cost databases.
Maintain commodity price trends and forecasts.
Evaluate plant competitiveness through research and analyis of known competitor offerings.
Influence team members and promote ideas and optimization for cost effectiveness.
Develop cost comparisons of offshore prefabrication and onshore field construction of portions of the plant scope. Comparisons include impact of shipping, schedule and tariffs.
Identify project risks and opportunities, effectively estimate contingency.
Conduct detailed material take-offs from plant design/construction drawings and generate cost estimates using Tinberline.
Review contractor bid submittals for completeness, correct scope and conformance with project specifications, and participate in contractor bid reviews and contract negotiations.
Generate complete bottoms-up (FEL-2) project control cost estimate, including engineering, equipment, construction, transportation and contingency.
Seek out new rules of thumb ratios to generate quick, top-down (FEL-1) high-level estimates under short time constraints.
Interface with, and conducting effective presentations to internal and external customers at all organizational levels.
Promote ideas for improvement of design and construction.
Keep current with state of the art estimating tools, practices and concepts.
Provide training and supervision to junior engineers.
Candidate is expected to develop cross-functional work processes across skill teams and with appropriate non-Praxair resources.

Qualifications

Requires a BS or MS in Engineering with 8+ years experience in process, equipment, design or construction engineering.
Knowledge of industrial estimating and cost modeling systems is desired, along with familiarity with specific construction and engineering contractor methodologies.
Strong Excel skills required.

Travel of 5-15%, can be expected.
Position will be filled at a level commensurate with experience

Contact me at kimberly.hughes@rightthinginc.com to apply!

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Director, Card Programs and Large Partner Marketing - UPromise - Newton, MA

Looking for candidate with Bachelor's degree and 10-15 years in credit card marketing, partner relationship, direct-to-consumer, B2C experience.

Day to day management of the Bank of America ("BAC") credit card marketing relationship, interfacing and collaborating extensively with Sallie Mae card team. Responsible for marketing strategy development for existing cardmembers and Upromise prospects. Work with BAC and internal teams to identify and execute card marketing strategies to drive high penetration of the Upromise member base and active, engaged cardmembers. Product management responsibilities in the areas of new product development and product/functionality innovations. This individual will interface extensively with various internal departments including sales channel execution, technology, operations, creative, legal, finance and customer care, and will maintain positive, productive relationships with card partner to continually problem solve, innovate and optimize revenue generating opportunities. Position requires an individual with a minimum of 7 years card marketing experience and 10 years overall business experience. This individual should enjoy working in fast paced, entrepreneurial environments, and have excellent communication and analytical skills.

Large Partner Marketing
This Director will also oversee Marketing activities for 1-3 other large strategic partners (Dining and Grocery partners). These partners are heavily correlated to card success and should be managed together. All job responsibilities associated with this portion of the job are similar to the support required for the credit card relationship.
1. Marketing Strategy & Support 50%
a. Develop annual card marketing plan for both acquisition and existing cardmembers
leveraging multiple channels (email, direct mail, web)
b. Work with data analytics to identify market and product segmentation opportunities
c. Work across cross-functional departments to execute marketing plan and identify new
marketing opportunities
d. Identify and manage technology integration projects to drive marketing optimization
2. Partner Management 15%
a. Support Sallie Mae in the management of contractual related activities including amendments, monitoring and enforcing contractual requirements, third party service providers, invoicing, reporting, etc.
b. Support Sallie Mae in the resolution of relationship and strategic issues interfacing at various levels and within various departments of both the Upromise, Salle Mae and card partner organization
c. Primary Upromise internal contact point for issues related to customer care, forecasting, revenue results, and invoicing
3. Product Development, Management & Project Work 15%
a. Develop new card products, features of existing products or new functionality to optimize marketing opportunities
b. Justify projects via cost/benefit analysis; participate in internal prioritization discussions and represent/justify partner related projects to senior leadership team
c. Spearhead new projects and act as "business owner" working closely with Business Analysts and Project Managers
d. Coordinate all product development/project management processes internally and externally with partner
4. Analysis/Reporting 10%
a. Develop analyses on program performance and revenue implications
b. Interface with finance on all monthly revenue recognition activities
c. Evaluate internal and external reporting to develop new and/or modified strategies to help achieve revenue objectives
5. Manage staff 10%
a. Hire and develop staff members; one to two direct reports
b. Delegate work as needed to staff

1. Day to day decisions on relationship, marketing strategy and tactics, the severity of which may or may not be subject to supervisory and/or Sallie Mae review. Decisions can have a direct impact on revenue, relationship, member experience.

2. Development of products, or enhancements to existing products, subject to supervisory review and ultimately subject to senior leadership team review for overall company project prioritization. The majority of projects have revenue, member experience or compliance related impact.

3. Revenue tracking, not subject to supervisory review. Must keep senior team abreast of program performance against plan and help identify areas that require additional focus and support.

4. Problem solving, issue resolution related to card program (feeds, functionality, customer service, compliance), majority not subject to supervisory review unless significant contractual and/or project prioritization implications.

Contact me at kimberly.hughes@rightthinginc.com to apply!

Account Executive, Safety Capture - Harland Clarke/Scantron - Minneapolis/Chicago or anywhere Northern Midwest

Looking for candidate with Bachelor's degree and technology related, software solutions or telecommunications sales experience in a multi-state territory.

Upper Mid-West Territory (5 state region). Ideal candidate should be located in or around Minneapolis, Detroit, Chicago, etc. to serve clients in this multi-state territory.

ESSENTIAL JOB FUNCTIONS:
Meet total revenue quota and individual product goals.
Achieve guidelines for maintaining a high level of sales calls on a weekly and monthly basis.
Balance sales activity and business across all market sub segments within assigned area of responsibility.
Obtain and master knowledge of all applicable Scantron assigned products. Be able to articulate the key features and benefits of each product and the needs they address in the market.
Maintain an understanding of trends/issues within the industries that affect customers and prospects.
Possess excellent Solution Selling Skills and demonstrate the ability to move prospects through each phase of the sales cycle. Utilize appropriate Needs Analysis skills before matching the Scantron products to a client's needs.
Develop and implement action plans and sales strategies for maintaining and expanding revenue potential in existing accounts in assigned territory.
Develop and implement aggressive sales strategies for creating new revenue from new prospects.
Exercise an appropriate level of contact with all key accounts, including those with highest revenue currently or with high revenue potential.
Demonstrate proficiency using all Scantron administrative software programs including, but not limited to, Lotus Notes, and SalesLogix.
Demonstrate the following behaviors: Highly Motivated Self-Starter, Punctuality; Strong Work Ethics and Professional Behavior; Honesty and Integrity; Positive Attitude.
Harland Clarke Holdings Corp. to include its subsidiary and affiliated companies (Harland Clarke, Scantron, Checks in the Mail, SubscriberMail) is an equal opportunity employer. Qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, age, handicap or disability (physical or mental), Vietnam-era or disabled veteran status, and other factors protected by state and local laws.


Qualifications

Education/Certification:
4 year college degree

Experience Required:
Minimum 7 plus years successful sales experience, two plus years experience selling in technology related solutions.
Software solutions selling experience is preferred.
Experience in handling a multi-state territory with multi-task responsibilities.

Misc-
Willingness to travel up to 25% of the time
Skills/Abilities:
Strong PC skills, ability to learn demonstration of software products, knowledge of current administrative software for handling word processing, spreadsheets, and other tasks required to perform the job efficiently, excellent oral and written communication skills, strong presentation skills, both in person and web based.

1100105

Contact me at kimberly.hughes@rightthinginc.com to apply!

Director, Private Credit Underwriting Strategies - Sallie Mae - Newark, Delaware

Looking for candidate with underwriting stragety - credit risk experience with strong hands-on SAS & SQL experience.

This position will manage a team responsible for the full life-cycle of all Private Credit underwriting strategies. Strong technical, data mining, and analytical skills are required to analyze vast amounts of data, organize findings and communicate findings to senior management. This position will perform complex analyses and interpret reporting, analyses and P&L's to ensure judgmental lending activities and new products and strategies are creating the projected risk/reward trade-off. Through this analysis, this individual will develop recommendations and be required to achieve consensus for recommended strategy and policy changes and play a thorough leadership role in the implementation of such changes. The scope of responsibilities include: achieve the company's credit quality and portfolio profitability objectives by bringing focus to poor performing accounts, strategies and programs and ensuring their improvement or elimination; conduct regular meetings with senior management to review and discuss findings and recommend business process and strategy changes as appropriate; update analyses on an ongoing basis to ensure relevance and usefulness; continue to enhance reporting environment in order to better connect portfolio performance to prior underwriting decisions; and evaluate general portfolio management strategies to develop, adapt, modify or streamline the current strategies.

Specific Job Responsibilities:

1. Judgmental Strategy development and monitoring
i. Thoroughly analyze existing judgmental referral strategies to understand current performance and impact to portfolio quality and profitability
ii. Utilizing historical performances, develop new judgmental referral strategic initiatives, and achieve consensus from Senior Management on recommended changes
iii. Work closely on the implementation of strategy changes and monitor performance on an on-going basis to ensure expected results are achieved
iv. Manage judgmental referral strategies to align with seasonality of application volume and quality
v. Perform ad hoc analyses and quickly respond to key business questions.

2. Automated Strategy development and monitoring
i. Thoroughly analyze existing automated decisioning strategies to understand current performance and impact to portfolio quality and profitability
ii. Utilizing historical performances, develop new automated decisioning strategic initiatives, and achieve consensus from Senior Management on recommended changes
iii. Work closely on the implementation of strategy changes and monitor performance on an on-going basis to ensure expected results are achieved
iv. Perform ad hoc analyses and quickly respond to key business questions.

3. Control and Compliance
i. Ensure the department operates within control and compliance, receiving a "satisfactory" or better rating on all company audits.
ii. Maintain 100% compliance with corporate strategy sign-off requirements. Publish validation results for all strategies that include test vs. control results and other relevant tracking.
iii. Ensure Strategy Libraries are kept up to date including strategy logs, strategy sign-off documents, presentations, strategy reviews and reports.
iv. Ensure all actions arising from audits are attended to within the originally agreed timeframe.

4. Personnel Management
a. Develop team members to achieve required goals and improve individual performance.



Required Qualifications:
*Bachelor' degree in Computer Science, Finance or other quantitative major preferred
* 8+ years of credit risk management or financial analysis experience
* Strong communication and leadership skills
* Proven client relationship skills
* Demonstrated analytical ability with previous project experience
* Strong PC Skills including prior programming experience with SAS, SQL, HTML, VB, and BI tools such as MS Reporting Services; HTML preferred as means for developing automation and distribution tools
* Familiarity with financial models
* 2-3 years of previous management experience

Preferred Qualifications:
* Proven lending expertise
* Demonstrated ability to manage projects and balance conflicting priorities

Knowledge, Skills and Abilities:
* Strong interpersonal / communication skills and the ability to work with all levels of management throughout Sales, Marketing, Finance and other business areas to develop, enhance, and implement credit and pricing strategies.
* Strong problem solving & conceptual thinking abilities.
* Relevant experience in developing and implementing reporting packages designed to improve operating area performance and efficiency and communicating findings therein.
* Previous experience participating in the development of a complex reporting infrastructure and analytical data warehouse.


Sallie Mae is a federal government contractor. Should this position support a government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions.

Contact me at Kimberly.Hughes@rightthinginc.com to apply!

Manager, Sales Training - RSC Equipment Rental - Scottsdale, AZ or Denver, CO

Looking for candidate with corporate sales training experience with a progressive sales background.

This position could be located in our Corporate Office in Scottsdale, AZ or in our Training Center in Denver, CO.

Supports sales training initiatives by establishing and facilitating the Company's sales training. Partners with region management to identify and respond to sales training needs. Responsible for overall coordination of sales training programs, participation, and effectiveness. Coordinates with sales training vendors and suppliers for materials and adjunct product knowledge trainers.

Training Development: Ensures sales training meets or exceeds business needs by providing oversight for the design, development, assessment, and modification of training programs. Identifies and creates classes and modules needed to attract, train, and retain the very best sales people in the industry.

Training Delivery: Enhances the Company's training investment by coaching trainers in the communication of selling skills, sales processes, and product applications. Participates in and delivers consistent and high-quality training for internal sales personnel. Facilitates leadership training classes designed to promote and reinforce sales curricula.

Training Compliance: Ensures training compliance by coordinating with region management to ensure full participation in sales training classes and programs. Participates in training needs assessments and monitors training results by evaluating employee progress. Supports sales training follow-up by recommending and implementing course changes and new sales training initiatives. Provides management reporting on effectiveness and completion of sales training programs.

Administration: Provides training administration support by organizing, collecting and distributing course materials as appropriate. Reports metrics on effectiveness and completion of training programs. Coordinates with external vendors in delivery of training courses or workshops. Tracks and reports training expenses to budget.

Process Improvement: Promotes high levels of performance by mentoring sales management and other sales personnel. Leads and coordinates updates, innovations, and changes to sales training. Develops and maintains a thorough understanding of sales processes, products, and services.

Qualifications
A minimum of three years' professional training experience required with three years sales training preferred.
Bachelor's Degree in business or related field required.
Proven ability as a successful salesperson in a related industry preferred.
Demonstrated skill in needs assessment, instructional design, curriculum development, group facilitation, training evaluation and presentation skills required.
Excellent written and verbal communication skills; strong interpersonal and relationship-building skills. Basic skills in Microsoft Office required.
Must be able to sit for long periods of time. Frequent travel required.

99-0007J

Contact me at kimberly.hughes@rightthinginc.com to apply!

Technology Team Leader (Manager) (Tire Rubber Polymer) - Goodyear - Napanee, ON Canada

Looking for candidates with engineering experience in polymer, rubber, or plastics. Process development, product development, technical leadership, manufacturing envrionment.

Plan, organize, and direct all technology activities of the Business
Center team.


Develop, implement, enforce, and audit work procedures which ensure
quality products at an economical cost.


Enforce Quality, legal compliance, technical standards of the product,
process, and material for the Business Center.


Drive initiatives that promote the continuous development of Qtech
associates.
Requirements Masters Degree preferred Bachelor's Degree in an engineering discipline Experience in a union environment (as applicable) Minimum of five - seven years technical leadership within a manufacturing environment Requires the ability to manage a variety of concurrent projects Must have strong communication, business, analytical and planning skills Technical knowledge related to equipment processes and operation of equipment Knowledge of customer requirements related to product quality

Tasks Develop organization and associate leadership and technical competencies
Ensure product quality meets or exceeds customer and federal requirements.
Audit, analyze, and make recommendations to ensure systems and processes are followed and to solve for issues related to products quality and uniformity.
Lead and monitor activities that result in product achieving capability, waste, government/environmental standards.
Establish specifications and calibration standards for equipment (extruder, calendar, curing bladders, etc.) and provide technical expertise as needed.


contact me at kimberly.hughes@rightthinginc.com to apply

Director, Regional Sales and Marketing - RSC Equipment Rental - Olathe, KS

Looking for candidates with progressive sales management experience in the industrial, consturction, rental, equipment, oil & gas, or related industry.

In this position you will be responsible for attaining revenue and profit plan objectives for an assigned region. You will also create local marketing plans and strategies for implementation by region sales and marketing teams to achieve region plan goals.

Attains agreed upon sales and profit objectives, develops budgets and ensures effective region operations within budget parameters.
Ensures the effective execution of tactical and operational segments of the sales plans for all marketed services relevant to region scope.
Proposes, develops and implements marketing plans. Researches local pricing practices and recommends new market opportunities.
Responsible for regional product promotions and business partnerships. Assists in the development, design and execution of highly effective training programs.
Ensures availability of appropriate region resources.
Actively participates with other management team members in developing, refining and evaluating local marketing and promotional strategies, strategic business plans, and sales forecasts.
Qualifications
Require at least six years related experience including a minimum of two years sales management experience at a district or region level.



Bachelor’s Degree strongly preferred but not required.

Job Sales
Primary LocationKS-Olathe
Organization Region 5
Schedule Full-time

Contact me at kimberly.hughes@rightthinginc.com to apply!

Uniformity Process Engineer - Cooper Tire - Findlay, Ohio

Looking for candidates with a Bachelor's degree in engineering/related, tire experience, uniformity, manufacturing, product development, process engineer, project engineer. Experienced or intern.

Description

Determine causes of tire non-uniformities and understand mechanisms as related to product design and manufacturing process. Work with others to implement improvement opportunities and establish control plans to improve tire uniformity. Analyze customer returns and data to identify trends and opportunities. Train and educate others in uniformity basics and understanding. Exchange technical support with plants, vendors, equipment groups, and technical to effect changes that will improve tire uniformity and customer satisfaction.
Requirements

Experience in manufacturing or product development a plus. Good interpersonal and independent work skills. Willing to travel 20% of the time, including both domestic and international travel. BS in engineering or other related science field. Fluent in Mandarin or Spanish a plus.
Black Belt or Green Belt certification desired.

Contact me at Kimberly.Hughes@rightthinginc.com to apply!

Regional Customer Service Manager - Henkel - Rancho Dominguez, CA

Under the direction of the Global Customer Service Director, the North America Customer Service Manager plans, organizes, and directs the North American Customer Service Department to ensure customers? existing and future needs are quickly recognized and fulfilled with the highest quality of service. The incumbent has close working relationships with all levels of Sales, Marketing, Manufacturing, Quality, Finance, and any other personnel concerned with customer service and satisfaction. This role has customer contact on a daily basis.



1. BS/BA Degree in Business Management and a minimum of five years experience as a Customer Service Manager in a manufacturing environment.

2. MBA highly desired.

3. SAP functional knowledge required.

4. Proficient in business systems and general computer skills.

5. Ability to work independently, demonstrate initiative, and effectively lead people.

6. Excellent organizational and communication skills. Ability to work well with internal and external customers.

7. Team player that must have ability to interact with individuals on all levels.

8. Results/goal oriented





Henkel is an equal opportunity employer


Minority / Female / Disabled / Veteran

Contact me at kimberly.hughes@rightthinginc.com to apply!