Project Designer/Sales - The Kohler Store - Glenview, IL

Seeking candidate preferably with Bachelor's or Associates degree - Interior Design and strong sales experience as well as knowledge of CAD programs.

Specific responsibilities include: client development and sales generation (80%) and store environment and operations (10%) and outside business development (10%).


HOW YOU WILL CONTRIBUTE

1. Client Development and Sales Generation (80%)
• Provide clients with all levels of Kohler Design Services including:
o Individualized product solutions
o Personalized Kohler product catalog, appropriate color chips
o 3-D room and product rendering, utilizing the CAD-assisted Professional Design Tool
o Customized material boards
o Two on site client visits and post project follow up
o Ideas for decorative accessorization and functional storage
o Listing of Kohler authorized contractor referrals
o Placement, tracking and follow up all client quotes and order lead times
o Current home fashion trend information
• Promote
o In-store and in-Home Consult programs for design projects
o Cross selling of products within the Kohler brand family/must be familiar with Ann Sacks tile
o In store events and product introductions and promotions
• Qualify
o All customers and determine fit level for Design Service programs
o Convert and close sales for 50% of all leads provided
• Achieve
o Monthly selling goals
o Average client order size, and up sell products to increase average order by 5%
o High standards on client feedback – project close Scorecard
o At least two customer referrals a month from current clients
o Promote new product introductions and promotions to constitute 15% of personal sales
• Maintain client relationships with
o Follow up thank you, new product introductions and requests for referrals
o Post close “After-care” calls and correspondence at 6 months, 1 years and 3 years
• Manage time by
o Coordinating selling floor time and customer appointments with staff and other store resources
o Developing Designer-Worthy accounts by directing less complex projects to Planners

2. Store Environment and Operations (10%)
• Maintain
o Selling histories and related CRM data
o Store library, material resources, collateral and overall cleanliness of the store
• Promote
o Team atmosphere by assisting at all customer and client levels
o Constructive feedback to Store Manager on all customer comments
o Suggestions for store improvement, product development and client services
• Participate in
o No less than 6 client events and design workshops throughout the year
o Staff meetings

3. Outside Business Development (10%)
• Maintain
o Trade relationships with a minimum 5 outside calls per month
o Relationships with Kohler showroom and distributor affiliates


MINIMUM REQUIREMENTS - WHAT YOU NEED TO QUALIFY

Candidate will possess pervious high-end sales/client service experience, preferably in the home furnishings industry. Undergraduate degree is preferred, with a specialization in interior design is preferred. Proficiency in CAD programs is required. Must possess strong verbal and written skills, and successfully complete the Kohler Space Planning Certifications program.

Needs to be capable of executing functional design solutions for residential projects of varying difficulty – minor, major or complex. Must possess no less than 2 years’ experience in residential or commercial interiors, bath or kitchen design.


To apply, contact me with a resume:
kimberly.hughes@rightthinginc.com